Delivery & Returns

Delivery & Returns

Bioteïne’ shipping and returns policy is managed centrally via our Shopify policy pages, ensuring that the information is always up to date and available in one place. Click through to view the current terms and conditions.

Delivery

You can find rates and delivery times by country here:

Shipping terms

Returns

Terms, timeframes and the returns procedure:

Returns policy

Did your order arrive damaged or is something not quite right?

Please contact our customer service team. If the item is damaged, please attach a photo. This will speed up the process.

Track and trace

See ‘Track your order’.